GDPR Policy Statement

This policy was last revised on 2024-09-18.

Qloaked is an operating unit of Qloaked Ltd, a British company registered at 20-22 Wenlock Road, London, N1 7GU, United Kingdom.

Data Controller and Data Processor

Qloaked Ltd operates as both a Data Controller and Data Processor for the personal data we collect and process on behalf of our users. As a Data Controller, we determine the purposes and means of processing personal data related to users of our services. As a Data Processor, we handle and process personal data on behalf of clients who use our services for domain security and proxying.

Our Commitment to GDPR Compliance

Qloaked has undertaken a thorough self-assessment and implemented the necessary measures to ensure full compliance with the GDPR as of May 25, 2018. Our commitments include, but are not limited to:

• Lawful Processing: We only process personal data based on lawful grounds as specified under the GDPR, including user consent, contract performance, legal obligations, or legitimate interest.
• Data Minimization: We collect only the data necessary to provide and improve our services. We do not process any data beyond what is required for the specific purpose of delivering Qloaked’s services.
• Data Security: We use industry-standard security measures to protect personal data, including encryption, regular security monitoring, and access controls.
• User Rights: Users have the right to access, rectify, erase, or restrict their personal data. Users can also object to certain processing activities or request data portability.
• Data Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
• Third-Party Processors: Where we engage third-party processors (e.g., analytics, payment services), we ensure compliance with GDPR by entering into appropriate Data Processing Agreements (DPAs).

Data Subject Requests

In accordance with the GDPR, you have the right to make requests regarding your personal data. You may contact us at any time to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your personal data
• Request restriction of processing
• Request data portability

To exercise your rights, please contact us at support@qloaked.com. We will respond to your request as soon as possible and within the timeframes specified under GDPR.

Data Breach Notification

In the unlikely event of a data breach, Qloaked will notify the relevant supervisory authorities without undue delay and within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to the rights and freedoms of individuals, we will inform the affected data subjects as well.

International Transfers of Data

Where we transfer personal data outside the European Economic Area (EEA) or the UK, we ensure that the data is subject to appropriate safeguards under the GDPR, such as Standard Contractual Clauses (SCCs) or other legally approved mechanisms to protect your data.

Contact Us

If you have any questions or concerns regarding this GDPR Policy or how your data is handled, please contact us at support@qloaked.com. We are happy to provide additional information upon request.

Qloaked is committed to maintaining GDPR compliance and ensuring the privacy and security of our users' personal data.